What can I expect
At Smallwood Consulting, we follow a structured engagement process to ensure sustainable, impactful improvements for your organization. Below is the lifecycle we follow to guide our clients through every step of the transformation process.
Engagement Lifecycle Process
| Step | Description |
|---|---|
| Initial Consultation | Discuss business challenges, define project scope, and set clear objectives. |
| Engagement Proposal | Tailor a proposal, align on priorities, and finalize the agreement. |
| Current State Analysis | Collect data, perform assessments, and identify performance gaps. |
| Strategy Development | Design a customized strategy and roadmap with clear milestones. |
| Implementation & Training | Implement Lean solutions and provide training for sustainable adoption. |
| Monitoring & Improvement | Track key performance indicators (KPIs) and adjust strategies as necessary. |
| Sustainment & Scaling | Embed changes into the culture and scale successful improvements. |
| Review & Feedback | Conduct periodic reviews, gather feedback, and address any challenges. |
| Refine Strategy | Refine strategies based on feedback and ensure long-term success. |
Key Phases of the Engagement Lifecycle
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Initial Consultation & Needs Assessment
We begin with a discussion to understand your business’s unique challenges, goals, and operational landscape. -
Engagement Proposal & Agreement
We tailor a proposal and confirm the agreement, aligning our approach with your priorities. -
Current State Analysis & Data Collection
Our team performs a thorough assessment of your processes and collects critical data to identify key areas for improvement. -
Strategy & Roadmap Development
We design a strategy and roadmap, outlining the necessary steps and timeline to achieve your goals. -
Implementation & Training
We implement Lean solutions and train your team to ensure the changes are fully adopted and sustained. -
Monitoring & Continuous Improvement
Key performance indicators (KPIs) are tracked to ensure success, and continuous improvements are made as needed. -
Sustainment & Scaling
Improvements are embedded into the organization’s culture, with strategies in place to scale successful initiatives. -
Review & Feedback
Regular review meetings help assess progress, identify challenges, and capture feedback for further optimization. -
Refine & Recalibrate Strategy
Based on feedback and performance data, the strategy is refined and recalibrated to ensure continued alignment with business goals.
Want to learn more about how we can help transform your business? Contact us today.